Speaker: A

So yeah, just before we start, this isn’t really a structured interview or anything. It’s more just a discussion about public transport and how you use it. It should be about 15 or 20 minutes.

There’s no right or wrong answers — just whatever comes to mind. And yeah, if you can just talk things through rather than short answers, that’d be great.

Speaker: B

Yeah, okay.

Speaker: A

So first off, could you talk a bit about how often you use public transport and what kinds you’d normally take?

Speaker: B

Not very often, to be honest. I mostly drive.

I’d only really get a bus or a train if I had to — like if I was going into the city and parking would be a nightmare, or if I was going out drinking.

Speaker: A

And what do you generally think of public transport services?

Speaker: B

I mean… they’re okay, I guess. I just don’t find them very easy.

It always feels like I’m not fully sure if I’m doing the right thing.

Speaker: A

Would your journeys usually be single-step or involve multiple parts?

Speaker: B

Usually single-step. I try to avoid changing if I can.

If I have to change, I get a bit stressed about missing it.